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Loss prevention personnel

Loss prevention personnel will patrol the store acting as if they are real shoppers. They may try on merchandise and browse the racks, all the while looking for signs of shoplifting and looking for possible shoplifters. Many large retail companies use this technique, and will watch a shoplifter conceal an item then stop them after they have exited the store. 

These types of personnel must follow a strict set of rules because of very high liability risks. Many big retail or grocery stores like Wal-Mart, Rite Aid, Zellers, Loblaws, etc. have a loss prevention officer to keep an eye out for shoplifters. Most of these stores use secret codes to alert management, LPs and associates of shoplifters. 

LP is a very crucial job in that they act as an ordinary shopper and have to follow the suspects all around the store by foot or by joining the cameras, and watch every move the person makes so that they don’t face a lawsuit for apprehending the wrong person.